Try the Best Mailclark Alternative

Gmelius is the #1 collaboration platform for Gmail.

Give your team the freedom to manage shared inboxes such as support@ or info@ right from Slack or Gmail with our unique bi-directional architecture. Gmelius is the most natural alternative to Mailtrack users looking for a similar solution.
Help desk tickets are nothing but emails. So, why would you want to leave your Gmail inbox to manage something that begins and ends as email? Our pricing is as straightforward as our platform - you can try Gmelius for free and we don't limit the number of channels.
The Leading Mailclark Alternative for Gmail and Slack usersThe Leading Mailclark Alternative for Gmail and Slack users

Shared inboxes that work both in Gmail and Slack

Simplify customer success.

Your team can work on their shared inboxes either from Gmail or Slack. Assign conversations, add notes to email conversations, change statuses or reply to clients from whatever platform feels the most appropriate to your teammates' work habits.

Gmelius is the first collaboration platform designed for G Suite. Scale customer experience with a human touch by keeping it simple and straightforward - "tickets" become "conversations with people" in Gmail.

Explore our suite of features

Automate your team's daily processes

Bring your tools and teams together.

Thanks to a complete workflow automation suite, your company can streamline operations and customer service. For instance, design and enforce a SLA policy, create auto-responders, and automatically assign conversations to specific teammates based on the charge of your agents.

Gmelius offers unique 2-way integrations with your favorite tools. Quickly loop your other teams by linking your support@ email with a Trello board, or monitor and manage customer service right from Slack.

Discover unique 2-way integrations

Measure and boost your team's performance

Let your team focus on what matters.

Gmelius does not reinvent your inbox... no need for that! We reinvent teamwork by empowering Gmelians to stay on top of things, from anywhere.

Get a detailed view of the metrics that matter, volume of customer's queries, average time to reply, SLA breaches with Gmelius analytics.

Read our customer stories

Mailclark

Gmelius

Shared inboxes incl. delegation and analytics, etc.
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Automation rules and SLA
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Notes and @mention
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Works in your existing tools, e.g., Gmail
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Unlimited channels
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Shared Gmail labels
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Mail Merge and drip campaigns
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Project management and Kanban view
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2-way integrations with Slack, Trello, G Suite, ...
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Security
Stores your emails
Does not store your emails
Y Combinator backed company
YC S14
YC S19

Mailclark

Gmelius

Shared Mailboxes incl. delegation and analytics, etc.
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Automation rules and SLA
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Notes and @mention
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Shared Gmail labels
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Unlimited shared inboxes
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Project management and Kanban view
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Meeting scheduler
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Email tracking and outreach automation
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API and 2-way integrations with Slack, Trello, ...
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Cross-domain support
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Mobile apps
Just for shared inboxes
Full email clients

Mailclark

Gmelius Logo

Gmelius

Receive emails in a team inbox
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Send emails from the shared inbox address
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Email delegation and assignment
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Conversation status and ticketing
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Automation rules and SLA
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Notes and @mention
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Collision detection
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Team analytics
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Kanban view
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2-way integrations
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Why they chose Gmelius over Mailclark

Why they chose Gmelius

Gmelius drives 20% YOY growth
****Star half*

Everyone on the team is connected via Gmelius. Having shared information across all departments is very useful, especially in our highly-technical and fast-paced environment.

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Damian
Damian
Damian
CEO
Excellent tool for workflows in a team environment
****Star half*

I've been a user of Hiver in the past in my organization until we recently switched to using Gmelius. Gmelius is unique and very simple to use and offers a bit more features over many competitors.

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Alternative Hiver - Michael
Michael
Michael
Small Business
A must for teams sharing workload
****Star half*

We were looking for a more affordable option after Hiver raising their rates. Gmelius has proven to have just about all the options we were accustomed to using in Hiver. We are able to share workloads using the shared labels. This helps us handle things as a team and pick up where each other left off.

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Alternative Hiver - Christy J
Christy
Christy
Operations Manager
Data Security

One last reason to seek a

Mailclark

alternative...

Unlike
Mailclark
, Gmelius’ infrastructure has been designed to ensure the content of your conversations is not stored on external databases.

At a time where compliance with privacy regulations such as the GDPR and California Privacy Act (CCPA) become vital for your business, Gmelius offers an alternative to
Mailclark
by preventing any data dispersion, and the associated risks such dispersion implies for your customers.

Reprenez le contrôle sur votre journée de travail

Leading RPA & outil de collaboration
Essai gratuit de 7 jours
Configuration en 5 minutes