What is the difference between Gmelius and Freshdesk?

Gmelius and Freshdesk are email management tools for Gmail. Gmelius is a Gmail-native platform where AI agents and your team work together in real time to manage, prioritize, and reply to emails—turning Gmail into a collaborative, self-organizing workspace.

Does Gmelius offer an AI assistant for Gmail?

Yes. Gmelius provides AI features that help draft replies, triage messages, and streamline workflows in Gmail.

Can teams migrate from Freshdesk to Gmelius?

Yes. Teams can move from Freshdesk to Gmelius by mapping shared inboxes, labels, and workflows. Setup guides are available to preserve team processes.

Which tool is better for shared inboxes in Gmail?

Gmelius offers a more complete email collaboration software with shared inboxes, shared Gmail labels, shared drafts, collision detection, and granular sharing of email conversations. The better fit depends on team needs around AI assistance, automation depth, and integrations.

🥳 Migrez d'Hiver vers Gmelius d'ici le 15 décembre 2025 et passez votre première année avec nous gratuitement !

Pour en savoir plus sur cette offre, envoyez une copie de votre dernière facture d'Hiver à sales@gmelius.com

🥳 Migrez de Front vers Gmelius d'ici le 15 décembre 2025 et passez votre première année avec nous gratuitement !

Pour en savoir plus sur cette offre, envoyez une copie de votre dernière facture Front à sales@gmelius.com

Try the Best Freshdesk Alternative

Alternatives

Freshdesk

Help desk tickets are nothing but emails. So, why would you want to leave your Gmail inbox to manage something that begins and ends as email? Our pricing is as straightforward as our platform - you can try Gmelius for free and we don't limit the number of channels.

freshdesk.com