Try the Best Kayako Alternative

Enjoy, for Free:

Kanban boards in Gmail

Unlimited email templates

Unlimited email tracking

Basic workflow automation

1 meeting scheduler

1 email sequence

Plus

Shared workspaces to transform collaboration

$12

per user
per month

Everything in Free, and:

1 shared inbox

10 shared

Assign, comment & @mention

Workload distribution & SLAs

Collision detection

Analytics

Growth

The plan to collaborate and automate at scale

$24

per user
per month

Everything in Plus, and:

15 shared inboxes

50 shared

Unlimited workflow automation

Drip campaigns & mail merge

Gmelius API

Zapier integration

Enterprise

The tier for organizations with bigger needs

$69

per user
per month

Over 100 seats? Contact us

Everything in Growth, and:

Unlimited shared inboxes

Unlimited shared

Teams & Groups of any size

Custom roles and permissions

Advanced admin controls

Onboarding training

Free

The essentials to reinvent work from your inbox

per user
per month

Enjoy, for Free:

Kanban boards in Gmail

Unlimited email templates

Unlimited email tracking

Basic workflow automation

1 meeting scheduler

1 email sequence

Plus

Shared workspaces to transform collaboration

per user
per month

Everything in Free, and:

1 shared inbox

10 shared

Assign, comment & @mention

Workload distribution & SLAs

Collision detection

Analytics

Growth

The plan to collaborate and automate at scale

$19

per user
per month

Everything in Plus, and:

15 shared inboxes

50 shared

Unlimited workflow automation

Drip campaigns & mail merge

Gmelius API

Zapier integration

Enterprise

The tier for organizations with bigger needs

$49

per user
per month

Over 100 seats? Contact us

Everything in Growth, and:

Unlimited shared inboxes

Unlimited shared

Teams & Groups of any size

Custom roles and permissions

Advanced admin controls

Onboarding training

All plans include

Browser extensions

Mobile apps for iOS & Android

Essential integrations

Upgrade now

14-day trial of our Growth plan • No credit card required

Full plan comparison

Free

Plus

Growth

Enterprise

Team collaboration

Maximum number of users on plan

unlimited

Shared inboxes

unlimited

Shared workspaces (Gmail labels or Kanban boards)

unlimited

Email sharing and delegation

Collision detection

Shared email templates

Collision detection

Email notes and comments

@Mention teammates

Team tags

Team analytics

Analytics

Admin and user roles

Manager role

Team tags

Manager role

Custom roles and permissions

Groups and sub-teams

Advanced Admin controls

Google Workspace Admin sync

Workflow automation

Solo Kanban boards (e.g., inbox board)

Instant meeting scheduler

Email notes and comments

Email templates

Email sequences

Workflow automation rules and SLAs

Auto-assignments

Instant meeting scheduler

Public meeting pages

Meeting reminders

Shared email templates

Workflow automation rules and SLAs

Auto-assignments

Sequences

Campaigns (Mail Merge)

Drip campaigns

Email tracking

Unlimited tracking

Track by default

Real-time notifications

Activity streams

No "Sent with Gmelius"

Per-recipient email tracking

Team activity reports

Integrations

Gmail

Slack

Trello

Zoom

Google Meet

Google Calendar

Mobile Apps

Zapier (soon)

Google Groups

Zapier

Asana (soon)

Gmelius API

Google Workspace (G Suite) Admin

Support and training

Gmelius University video learning

Self-service support

Email and in-app support

Consolidated billing

Priority support

Team onboarding (qualified annual contracts)

Remote live support

Dedicated account manager

Uptime SLA

Why they chose Gmelius vs. Kayako

Why they chose Gmelius

Enhanced team productivity and remote work

Our team has used Gmelius for close to two years and the features really enhance the productivity of our team. Collaborating with home-office staff is easy and efficient.

Jake

Founder & CEO

Gmelius drives 20% YOY growth

Everyone on the team is connected via Gmelius. Having shared information across all departments is very useful, especially in our highly-technical and fast-paced environment.

Damian

CEO

Great enhancement for our legal team's workflow

We were initially thinking of a separate solution like Zendesk, but were immediately fascinated when we learned about Gmelius. The biggest advantage is that we can work on our private Gmail accounts and shared Gmelius inbox simultaneously without any need to switch window, etc.

Teemu

Legal Councel

Why they chose Gmelius vs. Kayako

Why they chose Gmelius

A must for teams sharing workload

We were looking for a more affordable option after Hiver raising their rates. Gmelius has proven to have just about all the options we were accustomed to using in Hiver. We are able to share workloads using the shared labels. This helps us handle things as a team and pick up where each other left off.

Christy

Operations Manager

Excellent tool for workflows in a team environment

I've been a user of Hiver in the past in my organization until we recently switched to using Gmelius. Gmelius is unique and very simple to use and offers a bit more features over many competitors.

Michael

Small Business

Gmelius drives 20% YOY growth

Everyone on the team is connected via Gmelius. Having shared information across all departments is very useful, especially in our highly-technical and fast-paced environment.