Try the Best Kayako Alternative

No credit card required

Reinvent teamwork with:

Auto-responders & assignments

7-day reporting window

Team performance reports

Shared email templates & drafts

Slack integration

Trello integration

Growth

For mid-sized companies with more advanced automation and analytic needs

$29

per user
per month

No credit card required

Everything in Plus, and:

SLA automation & load balancer

3-month reporting window

Tag reports

Email sequences & campaigns

Manager role

Zapier integration & API

Pro

For fast-paced teams that need unlimited workspaces. Over 50 users? Contact us

$69

per user
per month

Request Demo

No credit card required

Unlimited

Everything in Growth, and:

Round robin assignment

Export of reports

Priority support & uptime SLA

Custom roles & permissions

Google Workspace sync

Plus

For growing teams who need email collaboration and powerful automations

$12

per user
per month

No credit card required

Reinvent teamwork with:

Auto-responders & assignments

7-day reporting window

Team performance reports

Shared email templates & drafts

Slack integration

Trello integration

Growth

For mid-sized companies with more advanced automation and analytic needs

$24

per user
per month

No credit card required

Everything in Plus, and:

SLA automation & load balancer

3-month reporting window

Tag reports

Email sequences & campaigns

Manager role

Zapier integration & API

Pro

For fast-paced teams that need unlimited workspaces. Over 50 users? Contact us

$49

per user
per month

Request Demo

No credit card required

Unlimited

Everything in Growth, and:

Round robin assignment

Export of reports

Priority support & uptime SLA

Custom roles & permissions

Compare all plans

Plus

$12 per user/month billed yearly

$15 per user/month billed monthly

Growth

$24 per user/month billed yearly

$29 per user/month billed monthly

Pro

$49 per user/month billed yearly

$69 per user/month billed monthly

Collaboration

Workspaces (Gmail labels, Shared Inboxes or Kanban boards)

unlimited

Shared email drafts

Collision detection

Notes & @Mention

Assignments

Permalinks

Notes attachments

Custom views

Manager role

Custom roles and permissions

Teams and sub-teams

Advanced Admin controls

Automations

Email templates

Templates attachments

Email scheduler

Meeting scheduler

Meeting reminders

Automatic responder

Assignment via rules

SLA automation rules

Load balancer

Round robin assignment

Email sequences

Email campaigns & mail merge

Analytics

Reporting window

7-day

3-month

6-month

Conversation reports

User reports

Productivity reports

Tags reports

Business hours

Data export (csv)

Integrations & API

Gmail

Google Group

Google Groups

Google Calendar

Google Meet

Zoom

Loom

Slack

Trello

Zapier

Gmelius API

Google Workspace sync

Mobile apps

Android

iOS

Support and training

University learning

Self-service support

Email support

Consolidated billing

Priority support

In-app live support

Zoom live support

Dedicated account manager

Uptime SLA

Why they chose Gmelius vs. Kayako

Why they chose Gmelius

Gmelius is a great tool to help you tackle your Gmail Inbox

I enjoy being able to customize the appearance and organization of my Gmail inbox.

Alexandra

Founder

It is a great everyday tool to follow up tasks. It has many features that are really cool.

I have the ability to manage multiple emails at the same time, being beneficial for the operations team to handle requests faster.

Rafael

Dispatch Supervisor

Absolutely Awesome Software

Gmelius is awesome. It allows me to customize my inbox, and create to do lists, email templates, and email categories.

Ryan

Data Analyst

Why they chose Gmelius vs. Kayako

Why they chose Gmelius

A must for teams sharing workload

We were looking for a more affordable option after Hiver raising their rates. Gmelius has proven to have just about all the options we were accustomed to using in Hiver. We are able to share workloads using the shared labels. This helps us handle things as a team and pick up where each other left off.

Christy

Operations Manager

Excellent tool for workflows in a team environment

I've been a user of Hiver in the past in my organization until we recently switched to using Gmelius. Gmelius is unique and very simple to use and offers a bit more features over many competitors.

Michael

Small Business

Gmelius drives 20% YOY growth

Everyone on the team is connected via Gmelius. Having shared information across all departments is very useful, especially in our highly-technical and fast-paced environment.