Try the Best
Kayako Alternative
Gmelius is the #1 collaboration platform for G Suite.
Help desk tickets are nothing but emails. So, why would you want to leave your Gmail inbox to manage something that begins and ends as email? Our pricing is as straightforward as our platform - you can use Gmelius for free and we don't limit the number of channels.
Simplify customer success.
Gmelius is the first collaboration platform designed for G Suite. Scale customer experience with a human touch by keeping it simple and straightforward - "tickets" become "conversations with people" in Gmail.
Explore our suite of features
Bring your tools and teams together.
Gmelius offers unique 2-way integrations with your favorite tools. Quickly loop your other teams by linking your support@ email with a Trello board, or monitor and manage customer service right from Slack.
Discover unique 2-way integrations
Let your team focus on what matters.
Gmelius lets you cut the busywork with powerful workflow automation rules, routing and team analytics. Stay on top of everything and make your team happier by increasing the transparency of your processes.
Read our customer stories
Kayako
Gmelius
Shared inboxes incl. delegation and analytics, etc.
Automation rules and SLA
Notes and @mention
Works in your existing tools, e.g., Gmail
Free plan
Unlimited channels
Shared Gmail labels
Mail Merge and drip campaigns
Project management and Kanban view
2-way integrations with Slack, Trello, G Suite, ...
Security
Stores your emails
Does not store your emails
Y Combinator backed company
YC S14
YC S19
Kayako
Gmelius
Shared Mailboxes incl. delegation and analytics, etc.
Automation rules and SLA
Notes and @mention
Free plan
Shared Gmail labels
Unlimited shared inboxes
Project management and Kanban view
Meeting scheduler
Email tracking and outreach automation
2-way integrations with Slack, Trello, G Suite, ...
Cross-domain support
Mobile apps
Just for shared inboxes
Full email clients
Kayako
Gmelius
Receive emails in a team inbox
Send emails from the shared inbox address
Email delegation and assignment
Conversation status and ticketing
Automation rules and SLA
Notes and @mention
Collision detection
Team analytics
Kanban view
2-way integrations
Trusted by 4,000+ amazing teams worldwide
Featured as the next big trend in tech by Forbes. #futureofwork
