Categories

Accounts Payable

Accounts Receivable

Customer Service

Human Resources

Billing Email Templates

Alternate Payment Arrangement Confirmation

An email confirming the agreement for an alternate payment arrangement for customers undergoing financial difficulties.

Billing Information Update Needed

An email asking the customer to update or verify their billing information to ensure uninterrupted service.

Confirmation of Processed Refund

A message to inform the customer that a refund has been processed and is expected to reach them, including the refund amount and estimated time of arrival.

Explanation of Disputed Charge

An email providing the necessary details on a disputed charge and requesting additional information, if necessary.

Notification Regarding Payment Error

A message alerting the customer about an error in their payment method during the billing cycle, including potential solutions.

Notification of Rate Adjustments

An email informing customers about a rate increase or decrease and providing a detailed explanation for the change.

Overview of Yearly Account Activity

An annual summary of a customer's account activity and charges over the past year, designed to provide an overview and help with personal financial record-keeping.

Payment Received and Invoice Confirmation

A message to confirm receipt of payment, along with brief information about the purchase or service for which the payment has been received.

Upcoming Payment Due Reminder

A friendly email reminding customers about an upcoming payment due date.

Warning of Service Suspension Due to Non-payment

A warning message notifying the customer that their account/service is at risk of being suspended due to non-payment.

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