Gmelius is the #1 collaboration platform for Gmail.
Over 10k teams in operations, customer service and sales trust Gmelius to increase visibility and ownership right inside Gmail.
We were looking for a more affordable option after Hiver raising their rates. Gmelius has proven to have just about all the options we were accustomed to using in Hiver. We are able to share workloads using the shared labels. This helps us handle things as a team and pick up where each other left off.
I've been a user of Hiver in the past in my organization until we recently switched to using Gmelius. Gmelius is unique and very simple to use and offers a bit more features over many competitors.
Everyone on the team is connected via Gmelius. Having shared information across all departments is very useful, especially in our highly-technical and fast-paced environment.
I enjoy being able to customize the appearance and organization of my Gmail inbox.
I have the ability to manage multiple emails at the same time, being beneficial for the operations team to handle requests faster.
Gmelius is awesome. It allows me to customize my inbox, and create to do lists, email templates, and email categories.
Choose which emails to share.
Simplify customer success.
Hiver only allows you to share entire inboxes while Gmelius lets you share inboxes, Gmail labels or even specific single conversations. You can monitor and distribute conversations visually with boards and make your team happier with a complete workflow automation suite.
Gmelius is the first collaboration platform designed for G Suite. Scale customer experience with a human touch by keeping it simple and straightforward - "tickets" become "conversations with people" in Gmail.
Bring your tools and teams together.
Gmelius offers unique 2-way integrations with your favorite tools. Quickly loop your other teams by linking your support@ email with a Trello board, or monitor and manage customer service right from Slack.
Let your team focus on what matters.
Gmelius does not reinvent your inbox... no need for that! We reinvent teamwork by empowering Gmelians to stay on top of things, from anywhere.