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Hiver

Try the Best Hiver Alternative

Gmelius is the #1 collaboration platform for Gmail.

Are you looking for more than a help desk that lives in Gmail? Do you want to share Gmail labels? You found the perfect match with Gmelius.

Help desk tickets are nothing but emails. So, why would you want to leave your Gmail inbox to manage something that begins and ends as email? Our pricing is as straightforward as our platform - you can try Gmelius for free and we don't limit the number of channels.

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Hiver Alternative? We're the #1 Collaboration Tool for Gmail

Over 10k teams in operations, customer service and sales trust Gmelius to increase visibility and ownership right inside Gmail.

Why they chose Gmelius over Hiver

Why they chose Gmelius

A must for teams sharing workload

We were looking for a more affordable option after Hiver raising their rates. Gmelius has proven to have just about all the options we were accustomed to using in Hiver. We are able to share workloads using the shared labels. This helps us handle things as a team and pick up where each other left off.

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Christy

Operations Manager

Excellent tool for workflows in a team environment

I've been a user of Hiver in the past in my organization until we recently switched to using Gmelius. Gmelius is unique and very simple to use and offers a bit more features over many competitors.

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Michael

Small Business

Gmelius drives 20% YOY growth

Everyone on the team is connected via Gmelius. Having shared information across all departments is very useful, especially in our highly-technical and fast-paced environment.

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Damian

CEO

Why they chose Gmelius over Hiver

Why they chose Gmelius

Gmelius is a great tool to help you tackle your Gmail Inbox

I enjoy being able to customize the appearance and organization of my Gmail inbox.

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Alexandra

Founder

It is a great everyday tool to follow up tasks. It has many features that are really cool.

I have the ability to manage multiple emails at the same time, being beneficial for the operations team to handle requests faster.

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Rafael

Dispatch Supervisor

Absolutely Awesome Software

Gmelius is awesome. It allows me to customize my inbox, and create to do lists, email templates, and email categories.

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Ryan

Data Analyst

Choose which emails to share.

Simplify customer success.

Hiver only allows you to share entire inboxes while Gmelius lets you share inboxes, Gmail labels or even specific single conversations. You can monitor and distribute conversations visually with boards and make your team happier with a complete workflow automation suite.

Gmelius is the first collaboration platform designed for G Suite. Scale customer experience with a human touch by keeping it simple and straightforward - "tickets" become "conversations with people" in Gmail.

Explore our suite of features

Bring your tools and teams together.

Gmelius offers unique 2-way integrations with your favorite tools. Quickly loop your other teams by linking your support@ email with a Trello board, or monitor and manage customer service right from Slack.

Discover unique 2-way integrations

Let your team focus on what matters.

Gmelius does not reinvent your inbox... no need for that! We reinvent teamwork by empowering Gmelians to stay on top of things, from anywhere.

Read our customer stories

Hiver

Gmelius

Shared inboxes incl. delegation and analytics, etc.

Automation rules and SLA

Notes and @mention

Works in your existing tools, e.g., Gmail

Unlimited channels

Shared Gmail labels

Mail Merge and drip campaigns

Project management and Kanban view

2-way integrations with Slack, Trello, G Suite, ...

Security

Stores your emails

Does not store your emails

Y Combinator backed company

YC S14

YC S19

Hiver

Gmelius

Shared Mailboxes incl. delegation and analytics, etc.

Automation rules and SLA

Notes and @mention

Shared Gmail labels

Unlimited shared inboxes

Project management and Kanban view

Meeting scheduler

Email tracking and outreach automation

API and 2-way integrations with Slack, Trello, ...

Cross-domain support

Mobile apps

Just for shared inboxes

Full email clients

Hiver

Gmelius

Receive emails in a team inbox

Send emails from the shared inbox address

Email delegation and assignment

Conversation status and ticketing

Automation rules and SLA

Notes and @mention

Collision detection

Team analytics

Kanban view

2-way integrations

Gmelius costs a lot less than inefficient email management.

Spend your time generating revenue, not managing your inbox.
‍Try Gmelius free for 7 days.

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🤔 Choose the best plan for your team

Flex

Pay for what you use

For a small team who gets started with email collaboration and workflow automation.

$15

for your whole team 🤯
per month

Select the best tier for your team below:

Thank you! Your submission has been received!

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Up to 10 users included

Unlimited

Up to 100 / mo

Purchase now

Start Free Trial

* Additional shared email or rule execution will be billed $0.25

Growth

For teams with growing needs in process automation and email management.

$24

per user
per month if billed yearly

$29 per user per month if billed monthly

Billed per user

Unlimited

Up to 10,000 / mo

Unlimited rule executions

Purchase now

Start Free Trial

Pro

For fast-paced teams with advanced email operations. Over 50 users? Contact us

$36

per user
per month if billed yearly

$45 per user per month if billed monthly

Billed per user

Unlimited

Unlimited

Unlimited rule executions

Start Free Trial

Purchase now

Compare all plans

Flex

From $15 per month billed monthly

Growth

$24 per user/month billed yearly

$29 per user/month billed monthly

Pro

$36 per user/month billed yearly

$45 per user/month billed monthly

Collaboration

Workspaces (Gmail labels or Shared Inboxes)

Unlimited

Users

Up to 10

Unlimited

Shared conversations per month

Up to 10,000 included

Unlimited

Shared email drafts

Collision detection

Notes & @Mention

Assignments

Permalinks

Notes attachments

Board views

Manager role

Notes attachments

Admin role

Custom roles and permissions

Teams and sub-teams

Advanced Admin controls

Automations

Rules executions per month

Unlimited

Automatic responder

Assignment via rules

SLA automation rules

Load balancer

Round robin assignment

Email templates

Templates attachments

Email sequences

Meeting scheduler

Meeting reminders

Email campaigns & mail merge

Analytics

Reporting window

3-month

6-month

Conversation reports

User reports

Productivity reports

Tags reports

Email reports (digests sent weekly or monthly)

Business hours

Data export (csv)

Integrations & API

Gmail

Google Group

Google Groups

Google Calendar

Google Meet

Zoom

Loom

Slack

Trello

Zapier

Gmelius API

Google Workspace sync

Support and training

University learning

Onboarding assistance

University learning

Self-service support

Email support

Consolidated billing

Priority support

Priority email support

In-app live support

Zoom live support

Dedicated account manager

Uptime SLA

Mobile apps

Android

iOS

Data Security

One last reason to seek a

Hiver

alternative...

Unlike

Hiver

, Gmelius’ infrastructure has been designed to ensure the content of your conversations is not stored on external databases.

At a time where compliance with privacy regulations such as the GDPR and California Privacy Act (CCPA) become vital for your business, Gmelius offers an alternative to

Hiver

by preventing any data dispersion, and the associated risks such dispersion implies for your customers.

Shared Labels

One last reason to seek a

Hiver

alternative...

Unlike Hiver, Gmelius allows you to share Gmail Labels with other team members. Hiver is great to fix issues with the management of group emails. However, email collaboration does not stop there. Gmelius offers a more complete alternative to Hiver by letting you share Gmail labels, so that your projects, clients, pipelines can be easily managed as a team.

Try the Best Hiver Alternative

Gmelius is the #1 collaboration platform for Gmail.

Over 10k teams in operations, customer service and sales trust Gmelius to increase visibility and ownership right inside Gmail.

Why they chose Gmelius over Hiver

Why they chose Gmelius

Why they chose Gmelius over Hiver

Why they chose Gmelius

Choose which emails to share.

Simplify customer success.

Bring your tools and teams together.

Let your team focus on what matters.

Hiver

Gmelius

Hiver

Gmelius

Hiver

Gmelius

Gmelius costs a lot less than inefficient email management.

Spend your time generating revenue, not managing your inbox. ‍Try Gmelius free for 7 days.

🤔 Choose the best plan for your team

Flex

Growth

Pro

Compare all plans

Collaboration

Automations

Analytics

Integrations & API

Support and training

Mobile apps

Data Security

One last reason to seek a

Hiver

alternative...

Shared Labels

One last reason to seek a

Hiver

alternative...

Request Demo

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What's new?

Help center

Company

Resources

Integrations

How we compare

Spend your time generating revenue, not managing your inbox.
‍Try Gmelius free for 7 days.