Google Groups for an organization are classified in three ways: by cost (Paid vs. Free), by access settings (Private, Organization Only, and Public), and by function (Email list, Community forum, Q&A forum, Collaborative inbox, and Access group). We explain how each one works and how to choose the right Google Group type.

Learn how to create a Gmail distribution list using contact labels, when to use one, common pitfalls, and when a shared inbox is a better choice.

To delete a Google Group using the User UI, sign in to groups.google.com, open "My groups," click the group's name, go to "Group settings," and select the "Delete group" button on the General settings page. We explain the step-by-step process, and how to replace Google Groups with a smarter alternative.

You can set up a Google ticketing system using the basic Google Groups Collaborative Inbox feature, or by combining Google Forms, Google Sheets, and Google Apps Script for a free, highly-customizable solution. For a professional-grade system with features like Kanban boards, collision detection, and AI enhancements, you can integrate your Google Group with a third-party shared inbox platform like Gmelius. We explain how.

Compare Outlook Groups and Google Groups to understand how each handles shared email, collaboration, and workflows—and when your team may need a shared inbox tool.

Google Groups does not have a direct "chat" function, but there are workarounds. In this article, we explain how Google Group chat can be possible, its uses, and more p;owerful alternatives.