Discover the history of Gmail. From its 2004 launch to becoming the world’s leading email service, explore Gmail’s evolution, groundbreaking features, and memorable moments in its journey.
Returning customers are 70% more likely to buy again, yet many businesses focus on acquisition over retention. Discover the benefits of keeping clients loyal and 6 expert tips to boost retention and ROI.
Great customer service sets brands apart, driving loyalty and growth. This guide highlights eight must-have skills—like empathy, active listening, and problem-solving—to help your team deliver exceptional experiences and stand out in 2025.
“I demand to speak with your manager right now!” We’ve all seen it before—whether in movies or real-life scenarios, particularly in traditional office settings. When challenges arise, a senior colleague or manager often intervenes to resolve the issue quickly. This is a classic example of escalation management. In this article, we explain escalation management, its types, why it is essential for good customer service, and how to create one.
Whether you’re looking to improve transparency, maintain privacy, or streamline email communication, learn in this quick guide how to use CC and BCC effectively with practical examples and best practices.
Discover the best onboarding email sequences for new hires with ready-to-use templates. Learn how tech startups, big corporations, and SMEs can create engaging 5-email onboarding flows to welcome and integrate new team members seamlessly.
Explore how to leverage Gmail with the power of Gmelius to streamline customer service operations, improve team collaboration, and manage emails effectively.
Discover how Gmail can simplify and streamline your payroll department's workflow efficiency with the innovative features of Gmelius, revolutionizing email management and team communication.
Explore how you can enhance your Tech department's productivity and collaboration with Gmelius, a tool that seamlessly integrates with Gmail to create an efficient shared inbox. Learn about features like shared labels, shared drafts, automation capabilities, and email templates.
Explore how Gmelius, the robust shared inbox solution, integrates flawlessly with Gmail to significantly improve workflow efficiency and team collaboration within your Wholesale Department.
Learn how to harness the power of Gmelius in managing your partnership@ email address. Boost workflow efficiency, team collaboration, and more in your Partnership Department.
Learn how to create a Gmail shared inbox for your customer service team, boost team collaboration, improve workflow efficiency and solve common customer service pain points. Gmelius as a tool offers robust email management along with seamless integration with Gmail.
