Superhuman markets itself as “the most productive email app ever made,” with AI‑powered tools that promise to save hours each week. It has become popular among power users for its speed, sleek interface, and smart shortcuts.
However, that very focus means Superhuman comes with trade‑offs. Its premium pricing, limited integrations, lack of automation and project‐management features, and a clunky mobile app give many teams pause.
In practice, Superhuman works well for individuals who live in Gmail or Outlook and crave keyboard-driven speed. But as soon as your needs extend beyond solo email triage – for example, to team collaboration, complex workflows, or multi-channel support – you may wonder if a more flexible tool would serve you better.
We’ll examine the platform’s core strengths and weaknesses, evaluate its pricing, and compare it to leading Superhuman alternatives.
What is Superhuman? Key Features
Superhuman is a premium email client designed for “power users” who live in Gmail or Outlook. It runs as a desktop app and browser extension (supporting Mac, iOS, Android, and Chrome) and emphasizes speed, shortcuts, and AI to accelerate everyday mail tasks.
Unlike a generic inbox, Superhuman offers split inbox organization (automatically sorting or batching messages by importance), built‑in meeting scheduling (“Share Availability”), and a few team collaboration tools like shared conversations.
It layers a suite of AI-powered tools on top of your mail: for example, you can type a quick bullet point or request, and Superhuman will auto-generate a reply that matches your tone. It can also draft follow-up reminders, summarize long threads, and archive newsletters or low-priority mail.
In short, Superhuman is pitched as a feature-rich mail client that blends deep Gmail/Outlook integration with extensive keyboard shortcuts, intelligent sorting, and workable collaboration tools. In practice, this means heavy email users can navigate their inbox slightly faster than with a standard client, albeit at a premium cost.
But can it actually help you achieve Inbox Zero? Let’s look at the pros and cons.
Superhuman Pros and Cons
While evaluating Superhuman alternatives, it helps to know both its advantages and disadvantages.
Superhuman Pros
The platform offers:
- AI-assisted productivity: Superhuman can compose email drafts, summarize threads, and auto-archive distractions. For example, the “Turn an idea into an email” feature lets you type a phrase or bullet, and it writes a full message in your voice. While not unique – many email tools now offer AI editors – Superhuman’s implementation is tightly integrated and generally polished.
- Transparent pricing and simple plans: You know exactly what you’re paying: $30/user/mo for Starter, $40 for Business, with no hidden tiers. (In fairness, competitors like Gmelius also publish clear pricing.)
- Shared conversations and team comments: Even on its basic plan, Superhuman supports live collaboration. Users can loop teammates into email threads, leave internal @-mentions or comments on messages, and share availability for meetings.
- Extensive keyboard shortcuts: Superhuman takes the mantra “fly through email with your keyboard” seriously. There are dozens of one- and two-key shortcuts for archiving, snoozing, labeling, sending, or even triaging mail. Users report that mastering these shortcuts drastically increases speed. For users comfortable with hotkeys, this feels like an efficiency superpower; for others, it can be a hurdle.
Superhuman Cons
On the downside, you’ll face:
- Limited integrations: Superhuman’s ecosystem is fairly closed. The Business plan only adds connectors for Salesforce, HubSpot, and Pipedrive. If your team relies on Slack alerts, Trello/Kanban boards, or any other CRM or productivity tool, Superhuman lacks native hooks. By contrast, many competitors (including Gmelius) integrate with dozens of external services (Slack, Trello, Zapier, etc.) to automate workflows. In practice, users often find themselves working around Superhuman’s silos.
- Support mostly via email: Unless you pay for Enterprise, help is limited to email or docs. Superhuman provides top-tier customer service for large accounts, but on the Starter and Business plans, you don’t get chat support or phone. This can slow down troubleshooting. In contrast, many rivals offer 24/7 chat or phone support as part of their plans.
- No built-in automation rules: Superhuman automates via AI features, but it doesn’t let you define custom “if‑then” workflows. For example, you cannot create rules to auto-assign certain messages to teammates, auto-tag messages based on content, or launch multi-step email sequences (beyond the AI features Superhuman provides). There’s no low-code automation builder. By comparison, platforms like Gmelius or Front let you set up granular email routing, auto-replies, and Zapier-like “recipes” to handle heavy workloads.
- No project/Kanban boards: Superhuman keeps the focus strictly on the inbox. If your team wants to turn an email thread into a task card or see a visual pipeline (Kanban) view of projects, you’re out of luck. Some competitors offer this natively; Superhuman does not. Teams that depend on email-driven project tracking will find this gap frustrating.
- Steep learning curve: There’s a learning curve to Superhuman’s UI and shortcuts. New users often need dedicated onboarding sessions (which Superhuman can provide for Enterprise but not for Starter). The myriad shortcuts and hidden features can be overwhelming at first. Even tech-savvy users may spend hours customizing Superhuman to their liking.
One might say that Superhuman demands you become a superhuman typer to get full value.
- Mobile experience is weak: Although Superhuman offers iOS and Android apps, the mobile experience lags behind the desktop. Users report that the mobile app is slower, more limited in features, and sometimes buggy.
Superhuman Pricing Analyzed
Superhuman does not disguise its premium nature. The Starter plan is $30 per user per month ($25/mo if billed yearly) and Business is $40/mo ($33 annual).
There’s no free tier or low-cost option, making it an all-or-nothing choice for teams. At that price, the app pitches itself as a corporate-grade productivity boost (marketing bills it as “saving 4 hours per person every week”), but lacks team collaboration features, like a shared inbox or Kanban boards.
On the plus side, Superhuman’s list prices are clear and drop with annual billing. And for those features you do get (split inbox, read receipts, AI drafts, etc.), there’s no nickel-and-diming – the $40 Business plan is a flat fee per user. That’s simpler than some competitors who charge extra for each premium feature.
However, $30–$40 per user per month is on the high end for an email app that targets only individual productivity. Many teams find that Gmail or Outlook with some extensions covers most of what Superhuman does.
At this price, customers naturally expect a robust feature set and rock-solid support to match. Yet Superhuman’s basic tier is fairly bare-bones, with crucial bells and whistles (like more integrations and priority support) locked behind the higher tier.
Finally, unlike some competing services (like Gmelius, which offers a 7-day free trial), there’s no official way to test Superhuman at scale without committing money.
Top Superhuman Alternatives
With a $5 billion+ email management software market in 2025, there are plenty of Superhuman alternatives you can consider. The top ones are:
1. Gmelius
Gmelius is a Gmail‑native collaboration and automation suite. It layers team tools directly on top of Gmail (or Google Workspace) so that you stay in your inbox. You get shared inboxes and labels, internal comments/notes, an email‑to‑task Kanban board, email templates, analytics dashboards, and an entire suite of AI Assistants.
For example, Gmelius’s AI agents can auto‑sort incoming mail, draft reply suggestions, or dispatch messages to the right person automatically.
Gmelius is built for teams in Gmail, so you never have to switch apps or learn a new interface. This makes adoption easier for Google users. Gmelius also packs many team features that Superhuman lacks: it is, at its cor,e a shared‑inbox platform (think Gmail + helpdesk features) that emphasizes collaboration and workflow automation.
For teams that need a workspace built around email, not just a faster individual inbox, Gmelius is often a better fit.
Key features:
- Native Gmail integration: No separate app to learn – Gmelius runs inside Gmail, so your team can skip platform training.
- AI Assistants for Gmail: Multiple email AI bots that draft replies, tag and sort messages, and even suggest autoresponses – essentially automating your inbox.
- Shared inbox and teamwork: Turn group email addresses into true team inboxes; use shared labels as assignable Kanban boards; add internal notes and @mentions on messages. (Teams can assign emails to colleagues like tasks, all within Gmail.)
- Email automation: Create custom rules and automation sequences (e.g. auto-assign, auto-categorize, auto-forward) without leaving Gmail.
- Templates and analytics. Save shared email templates for faster replies, and view built-in analytics on response times, volume and performance.
Pricing: Gmelius offers a 7-day free trial. The Growth plan starts at $24 per user/month (billed annually). (A monthly billing option is $29.) A Pro tier is $36 (annual) and adds more integrations; Enterprise pricing is custom. All plans include chat, email, and telephonic support.
2. Front
Front is a team inbox and customer communication platform. It unifies email, chat, SMS and social messages into one shared interface. Front is often used by support and sales teams to handle all customer messages in one place.
Front’s strength is multichannel support. Unlike Superhuman (which is pure email), Front can pull in Twitter, SMS, Whatsapp, and even app notifications alongside email. It also has built‑in ticketing, knowledge base support, and live chat features.
For teams that need more than just a fast email client – for example, customer service teams that juggle multiple channels – Front can be more appropriate.
Key features:
- Team inbox: A unified inbox for email, SMS, chat, Twitter, Facebook, etc. Team members can tag, assign and collaborate on any message.
- Live chat and chatbots: Built-in live chat for websites and customizable chatbots, so you can resolve web visitor questions in real time.
- Ticketing and knowledge base: Full helpdesk features: track, organize and resolve customer requests as tickets, and host a self‑service knowledge base.
- Analytics and reporting: Detailed reporting on team performance (CSAT, response times, SLAs, conversation analytics).
Pricing: Front has four tiers. The Starter plan is $19 per user/month (billed annually for up to 10 seats). Growth is $59/user/mo (no seat min), and Scale is $99/user/mo (2-seat min) There is no free trial listed on their site, but Front does offer demos.
3. Fyxer
Fyxer is an AI email assistant designed for high-volume inboxes. It markets itself as an “executive email & meeting assistant.” In practice, Fyxer focuses on automating basic tasks in your inbox: auto‑reply suggestions, priority sorting, and even meeting note‑taking.
Fyxer is built to automate routine email work. It will generate draft replies based on past emails, sort incoming mail into buckets like “To Respond” or “FYI,” and join your Google Calendar calls to record notes. In other words, Fyxer tries to act as a semi‑autonomous assistant.
For someone drowning in email and calendar tasks, that AI focus can be an advantage over Superhuman’s keyboard‑first approach.
Key features:
- Priority inbox. AI‑based sorting of your inbox into priority categories (e.g. “To Respond,” “FYI,” “Marketing”), with spam and trivial messages filtered out.
- Automated meeting notes. Fyxer joins scheduled calls (Zoom/Meet) and provides a written summary and follow‑up list afterward.
- Spam filtering. It automatically suppresses or archives obvious spam and non‑critical emails to keep the main inbox cleaner.
- HubSpot integration. Fyxer natively connects to HubSpot CRM (the only supported CRM) for logging emails.
Pricing: Fyxer’s Standard plan starts at $30 per user per month. This includes one inbox/calendar integration, basic email sorting, meeting notes, and chat support. The Professional plan is $50/user/mo (unlimited inboxes, more integrations, 24/7 support). Annual discounts bring these to $22.50 and $37.50 per month, respectively.
Worth the Switch from Superhuman? 5 Signs
You might consider abandoning Superhuman if any of the following are true:
- Team inbox needs: You rely on shared mailboxes (support@, sales@, etc.) or internal @mentions. If so, Superhuman’s individual‑focus features (and lack of real shared inboxes) may slow you down.
- Workflow automation gaps: You waste time on repetitive email tasks. If you need auto‑routing, rules, or AI assistants handling routine queries, tools like Gmelius or Fyxer have those built in.
- Project/CRM integration needs: You wish your email tool also managed tasks or projects. For example, converting emails to Kanban cards, syncing with Asana/Trello, or integrating with Slack/Teams. Superhuman has no such features, so tools like Gmelius or Front (with broad integrations) may be more suitable.
- Budget or pricing concerns: You find Superhuman’s $30+ monthly price too high, especially for teams of ten or more. Several alternatives offer similar email automation at a lower cost or with better multi-user discounts.
- Privacy/security needs: You have strict privacy requirements. If Swiss‑grade security and detailed data controls matter, a provider like Gmelius (which is GDPR/Swiss‑compliant and transparent about data use) may give you more confidence
Superhuman vs. Gmelius: Top Superhuman Alternative Compared Side by Side
Here’s how Gmelius stacks up as a Superhuman alternative:
Conclusion
Superhuman remains a suitable choice for individual email power users who value speed above all. It delivers on its promise of a blazing‑fast, keyboard‑driven inbox. But for many teams, especially those needing collaboration or automation, other tools have caught up.
Gmelius, Front, Fyxer, and others each fill niches Superhuman doesn’t address. The right choice depends on your workflow: if you live in Gmail with a team, Gmelius’s integrated shared inbox and AI agents may feel much more “human” to work with. If you need omnichannel support, Front stands out. If you want AI automation in meetings, Fyxer has a point solution.
Ultimately, the smartest verdict is that Superhuman is powerful but narrow. Teams should compare its specialized speed against the broader feature sets of alternatives when making the switch.
Try Gmelius for free to see for yourself why it’s a powerful Superhuman alternative.
