Using Google Groups for your business and feeling like the situation is out of control? We know how that feels. With Gmelius, you can easily turn your Google Group into an actionable shared inbox right inside Gmail. Assign conversations, priority levels, statuses and due dates so everyone knows what's going on. Serve your customers with no need for bcc: nor flooding everyone's inboxes. What's more, Gmelius allows you to streamline and automate the management of your group emails, and provides actionable reporting to optimize your team's performance.
Explore common use cases
Bring your workspaces inside Gmail
No need to keep tabs on everything. With Gmelius, your team no longer needs to toggle between their inbox and Google Groups tabs. Assignments, statuses, priorities and collaboration happens all inside their Gmail account.
Make ownership, statuses, and priorities clear
Google Groups make it impossible to coordinate efficiently on who is working on what. All incoming emails go to everyone in the Google group. Double or missed replies happen. With Gmelius, your entire team has a shared view of every customer email. With built-in assignments, statuses, and priority levels, there’s always clear ownership.
Collaborate seamlessly without cc: bcc: and fwd:
Answering a request is rarely a one-person show. With Google Groups, collaboration involves cc:, bcc: and fwd:, which clutters everyone's inboxes and makes threads unmanageable. Gmelius makes internal collaboration seamless right from your Gmail inbox. @mention and loop in teammates, collaborate in real-time and offer input or assistance when needed.
Distribute workload and automate your workflows
Once you convert a Google Group into a shared inbox, you can streamline your workflows and save hours of repetitive work. From auto-assigning conversations to a teammate to applying a tag, a status or a Gmail label, or enforcing an SLA, Gmelius helps you make your workflows smarter.
Unlock actionable analytics to know how your team is doing
Google Groups do not offer analytical insights. Gmelius enables you to objectively and transparently monitor your teams' performance (e..g, average response time, number of resolved queries, performance per team member, trend metrics) to improve continuously.
Build custom integrations with Gmelius API.
Want to give it a spin? Chat with the team to request a trial.
Sync your Project Management app with Kanban boards in Gmail
Tired of endlessly switching between your project management software (like Asana, Monday, Basecamp or Jira) and project conversations in Gmail?
Synchronize emails with your project platform or import your project boards inside Gmail. Your updates will reflect in both apps, in real time.
Route emails to the right person based on ownership in your CRM
Spend time constantly checking ownership in HubSpot or Salesforce?
Automatically distribute emails and tasks within your Shared Inboxes and project boards depending on your teammates’ responsibilities.
Bring actionable customer insights inside Gmail
Have an eCommerce platform like Shopify, Prestashop or Magento?
Break silos, by synchronizing important customer details, like purchase history or actionable insights, with your email threads via internal Email Notes.
Sync email data with your local database
Create backups and generate custom reports in a matter of seconds.
Automatically export new contacts and email conversations from Gmail and store them in Google Sheets or any other external database. Every time a new email lands in your inbox, a new line will be created in your database.
Build unique automation solutions tailored for your workflows
Do you have a specific workflow automation rule in mind?
Create custom automation workflows with our APIs. Automatically categorize and archive your conversations, trigger and assign follow up tasks, add custom tags to your tasks and emails, and more.
The shared inbox built for Gmail.
Ready to try it out? Ping us anytime to request a free trial.