How to deliver Customer Support from Gmail
Empower your team to deliver excellent customer support without having to leave their inbox.
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What our customers are saying.
Google Workspace's missing DNA block
Gmelius helped us improve in many areas, response time, delegating task and emails and so on.
Annah
Mechanical Engineering
Gmelius helps me to share my work and connect my team!
I love sharing my inbox with my team, which allows us to coordinate our job better! This tool is super helpfull to use along with Gmail to keep the labels for each client in just one place.
Lina
Creative Project Manager
Intuitive email sharing platform
The assignment of emails to other colleagues has been helpful and very easy to use. In addition, the ability to open and close emails makes it very clear to my team and me when an issue has been dealt with.
User in Computer Software
Mid-Market
Could not work without it
We are now able to have greater visibility of the whole teams emails. Improving efficiency and providing a better service and response time to clients across the board.
Daniel
Small Business
Great communication tool!
Being able to chat and discuss emails with my team and coworkers has helped us be collaborative and efficient!
Administrator in Real Estate
Mid-Market
Very Helpful
The joint email inbox is very helpful when collaborating. Especially if there are a lot of incoming emails Gmelius helps users sort the emails and assign them to the correct department.
Administrator in Marketing and Advertising
Mid-Market
This tool is user friendly and streamlines communications.
Gmelius has allowed our team to keep our communications to our partners consistent and will enable us to assign emails to team members which we didn't have before.
Katie
Customer Success Engagement Representative
I like the fact that so many features are built in to one app
Features are well thought-out and new ones are always being added. Somehow Gmelius does not feel cluttered or bloated though. It works the way I work.
Tim
CEO, Leading Lab Testing
I love this app, best app you can get for Gmail
Gmelius is seamless and looks like it was part of Gmail app itself. The UI is great and simple, automation settings once configured are awesome and make your life so much easier.
User in Apparel & Fashion
Enterprise
Great enhancement for our legal team's workflow
We were initially thinking of a separate solution like Zendesk, but were immediately fascinated when we learned about Gmelius. The biggest advantage is that we can work on our private Gmail accounts and shared Gmelius inbox simultaneously without any need to switch window, etc.
Teemu
Legal Councel
Enhanced team productivity and remote work
Our team has used Gmelius for close to two years and the features really enhance the productivity of our team. Collaborating with home-office staff is easy and efficient.
Jake
Founder & CEO
We use Gmelius to communicate internally
We use Gmelius to communicate internally and provide the best legal service possible. During the time that the application is being used by us there has been a noticeable improvement in communication and service.
Sidney
Partner
Gmelius creates efficiency
We were trying to solve for assigning the right work to the right people. We had a distribution list and as a result, many items were being missed. Using the Gmelius ticketing system has allowed our team to assign work to the right people and responding much more quickly to requests.
Administrator in Financial Services
Small-Business
It is a great tool for team collaboration
Helps us get a common picture on a project. It is really helpful especially when working in an organization and you have a lot of projects that you are working with, it helps organize them and allows all the teammates in an organization have access to the important data that everyone needs to be aware of.
Alma Grace
Small-Business
Exactly what we were looking for
It’s helped us handoff emails to appropriate team members without forwarding emails and create solid workflows to ensure we are getting back to clients efficiently and effectively.
Agency in Marketing & Advertising
Small Business
Gmelius is a game changer!
My favorite features: 1. The ability to tag colleagues in notes and share emails without needing to forward. This keeps all of our email threads neat and easy to follow and we all stay up to date with any replies...
Rebecca
Small Business
We're lucky to have found it!
We were looking for a way to collaborate on customer and client issues without a proliferation of email chains or people falling through the cracks and Gmelius does this really well.
Scott
Small Business
Gmelius is wonderful
Gmelius has been instrumental in helping our team become much more efficient. I don't want to think of a time before Gmelius.
Kourtney
Accounting
