Try the Best Groove Alternative

Plus

$12

per user, per month
when billed yearly

$15 per user billed monthly

When your team needs additional workspaces and more powerful automations.

Everything in Starter, and:

Assign via rules

7-day reporting window

Conversation reports

Team performance reports

Slack integration

Trello integration

Growth

$24

per user, per month
when billed yearly

$29 per user billed monthly

When your team looks to scale and optimize their daily operations.

Everything in Plus, and:

SLA automation

3-month reporting window

Tag reports

Email sequences & mail merge

Manager role

Zapier integration & API

Pro

$49

per user, per month
when billed yearly

$69 per user billed monthly

When your team has more sophisticated needs. Over 50 users? Contact us

Unlimited

Everything in Growth, and:

Load balancer

6-month reporting window

Export of reports

Priority support & uptime SLA

Custom roles & permissions

Starter

$7 per user/month, billed yearly

$12 per user/month, billed monthly

Collaboration

Shared email drafts

Collision detection

Notes & @mention

Assignments

Permalinks

Notes attachments

Manager role

Custom roles and permissions

Groups and sub-teams

Advanced Admin controls

Automations

Email templates

Meeting scheduler

Meeting reminders

Automatic responder

Assignment via rules

SLA automation rules

Email sequences

Multi-stage sequences

Load balancer

Email tracking

Unlimited tracking

Per-recipient tracking

Real-time notifications

Integrations & API

Gmail

Google Groups

Google Calendar

Google Meet

Loom

Zoom

Slack

Trello

Zapier

Gmelius API

Google Workspace sync

Mobile apps

Android

iOS

Analytics

Reporting window

Conversation reports

User reports

Productivity reports

Tag reports

Business hours

Export csv

Support & training

University learning

Self-service support

Email support

Consolidated billing

Priority support

In-app live support

Zoom live support

Dedicated CSM

Uptime SLA

Plus

$12 per user/month, billed yearly

$15 per user/month, billed monthly

Collaboration

Shared email drafts

Collision detection

Notes & @mention

Assignments

Permalinks

Notes attachments

Manager role

Custom roles and permissions

Groups and sub-teams

Advanced Admin controls

Automations

Email templates

Meeting scheduler

Meeting reminders

Automatic responder

Assignment via rules

SLA automation rules

Email sequences

Multi-stage sequences

Load balancer

Email tracking

Unlimited tracking

Per-recipient tracking

Real-time notifications

Integrations & API

Gmail

Google Groups

Google Calendar

Google Meet

Loom

Zoom

Slack

Trello

Zapier

Gmelius API

Google Workspace sync

Mobile apps

Android

iOS

Analytics

7-day reporting window

Conversation reports

User reports

Productivity reports

Tag reports

Business hours

Export csv

Support & training

University learning

Self-service support

Email support

Consolidated billing

Priority support

In-app live support

Zoom live support

Dedicated CSM

Uptime SLA

Growth

$24 per user/month, billed yearly

$29 per user/month, billed monthly

Collaboration

Shared email drafts

Collision detection

Notes & @mention

Assignments

Permalinks

Notes attachments

Manager role

Custom roles and permissions

Groups and sub-teams

Advanced Admin controls

Automations

Email templates

Meeting scheduler

Meeting reminders

Automatic responder

Assignment via rules

SLA automation rules

Email sequences

Multi-stage sequences

Load balancer

Email tracking

Unlimited tracking

Per-recipient tracking

Real-time notifications

Integrations & API

Gmail

Google Groups

Google Calendar

Google Meet

Loom

Zoom

Slack

Trello

Zapier

Gmelius API

Google Workspace sync

Mobile apps

Android

iOS

Analytics

3-month reporting window

Conversation reports

User reports

Productivity reports

Tag reports

Business hours

Export csv

Support & training

University learning

Self-service support

Email support

Consolidated billing

Priority support

In-app live support

Zoom live support

Dedicated CSM

Uptime SLA

Pro

$49 per user/month, billed yearly

$69 per user/month, billed monthly

Collaboration

Unlimited

Shared email drafts

Collision detection

Notes & @mention

Assignments

Permalinks

Notes attachments

Manager role

Custom roles and permissions

Groups and sub-teams

Advanced Admin controls

Automations

Email templates

Meeting scheduler

Meeting reminders

Automatic responder

Assignment via rules

SLA automation rules

Email sequences

Multi-stage sequences

Load balancer

Email tracking

Unlimited tracking

Per-recipient tracking

Real-time notifications

Integrations & API

Gmail

Google Groups

Google Calendar

Google Meet

Loom

Zoom

Slack

Trello

Zapier

Gmelius API

Google Workspace sync

Mobile apps

Android

iOS

Analytics

6-month reporting window

Conversation reports

User reports

Productivity reports

Tag reports

Business hours

Export csv

Support & training

University learning

Self-service support

Email support

Consolidated billing

Priority support

In-app live support

Zoom live support

Dedicated CSM

Uptime SLA

Why they chose Gmelius vs. Groove

Why they chose Gmelius

Gmelius helps me to share my work and connect my team!

I love sharing my inbox with my team, which allows us to coordinate our job better! This tool is super helpfull to use along with Gmail to keep the labels for each client in just one place.

Lina

Creative Project Manager

This tool is user friendly and streamlines communications.

Gmelius has allowed our team to keep our communications to our partners consistent and will enable us to assign emails to team members which we didn't have before.

Katie

Customer Success Engagement Representative

Very Helpful

The joint email inbox is very helpful when collaborating. Especially if there are a lot of incoming emails Gmelius helps users sort the emails and assign them to the correct department.

Administrator in Marketing and Advertising

Mid-Market

Why they chose Gmelius vs. Groove

Why they chose Gmelius

A must for teams sharing workload

We were looking for a more affordable option after Hiver raising their rates. Gmelius has proven to have just about all the options we were accustomed to using in Hiver. We are able to share workloads using the shared labels. This helps us handle things as a team and pick up where each other left off.

Christy

Operations Manager

Excellent tool for workflows in a team environment

I've been a user of Hiver in the past in my organization until we recently switched to using Gmelius. Gmelius is unique and very simple to use and offers a bit more features over many competitors.

Michael

Small Business

Gmelius drives 20% YOY growth

Everyone on the team is connected via Gmelius. Having shared information across all departments is very useful, especially in our highly-technical and fast-paced environment.