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Try the Best Gmelius Alternative Gmelius

Gmelius is the #1 collaboration platform for Gmail.

Gmelius is the leading collaboration platform designed for Gmail and Google Workspace (formerly G Suite). Instead of looking for an alternative that will be less complete and not genuinely part of the Google ecosystem, book a demo today with a Gmelian to discuss your needs and get the ROI you expect from our platform!
Help desk tickets are nothing but emails. So, why would you want to leave your Gmail inbox to manage something that begins and ends as email? Our pricing is as straightforward as our platform - you can try Gmelius for free and we don't limit the number of channels.
Discover Alternatives to GmeliusDiscover Alternatives to Gmelius

Simplify customer success.

Gmelius is the first collaboration platform designed for G Suite. Scale customer experience with a human touch by keeping it simple and straightforward - "tickets" become "conversations with people" in Gmail.

Explore our suite of features

Bring your tools and teams together.

Gmelius offers unique 2-way integrations with your favorite tools. Quickly loop your other teams by linking your support@ email with a Trello board, or monitor and manage customer service right from Slack.

Discover unique 2-way integrations

Let your team focus on what matters.

Gmelius does not reinvent your inbox... no need for that! We reinvent teamwork by empowering Gmelians to stay on top of things, from anywhere.

Read our customer stories

Gmelius

Gmelius

Shared inboxes incl. delegation and analytics, etc.
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Automation rules and SLA
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Notes and @mention
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Works in your existing tools, e.g., Gmail
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Unlimited channels
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Shared Gmail labels
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Mail Merge and drip campaigns
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Project management and Kanban view
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2-way integrations with Slack, Trello, G Suite, ...
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Security
Stores your emails
Does not store your emails
Y Combinator backed company
YC S14
YC S19

Gmelius

Gmelius

Shared Mailboxes incl. delegation and analytics, etc.
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Automation rules and SLA
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Notes and @mention
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Shared Gmail labels
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Unlimited shared inboxes
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Project management and Kanban view
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Meeting scheduler
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Email tracking and outreach automation
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API and 2-way integrations with Slack, Trello, ...
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Cross-domain support
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Mobile apps
Just for shared inboxes
Full email clients

Gmelius

Gmelius Logo

Gmelius

Receive emails in a team inbox
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Send emails from the shared inbox address
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Email delegation and assignment
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Conversation status and ticketing
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Automation rules and SLA
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Notes and @mention
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Collision detection
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Team analytics
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Kanban view
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2-way integrations
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Gmelius costs a lot less than inefficient email management.

Spend your time generating revenue, not managing your inbox. Try Gmelius free for 14 days.

Get 20% offGet 20% off

Starter

For smaller teams who need 1 shared inbox for simplified email management
$12
per user
per month
Start Free Trial
Next
Purchase now
No credit card required

Plus

For growing teams who need additional workspaces and automation capabilities
$15
per user
per month
Purchase now
Start Free Trial
Next
No credit card required

Pro

For fast-paced teams that need unlimited workspaces. Over 50 users? Contact us
$69
per user
per month
Request Demo
Purchase now
No credit card required

Starter

For smaller teams who need 1 shared inbox for simplified email management
$7
per user
per month
Start Free Trial
Next
Purchase now
No credit card required

Plus

For growing teams who need additional workspaces and automation capabilities
$12
per user
per month
Purchase now
Start Free Trial
Next
No credit card required

Pro

For fast-paced teams that need unlimited workspaces. Over 50 users? Contact us
$49
per user
per month
Request Demo
Purchase now
No credit card required

Compare all plans


Starter
$7 per user/month billed yearly
$12 per user/month billed monthly
Plus
$12 per user/month billed yearly
$15 per user/month billed monthly
Growth
$24 per user/month billed yearly
$19 per user/month billed monthly
Pro
$49 per user/month billed yearly
$69 per user/month billed monthly

Collaboration

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Workspaces (Gmail labels, Shared Inboxes or Kanban boards)
Workspaces
1
3
10
unlimited
Shared email drafts
Shared email drafts
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Collision detection
Collision detection
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Notes & @Mention
Notes & @Mention
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Assignments
Assignments
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Permalinks
Permalinks
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Notes attachments
Notes attachments
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Manager role
Manager role
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Clear icon
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Custom roles and permissions
Custom roles and permissions
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Clear icon
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Teams and sub-teams
Teams and sub-teams
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Advanced Admin controls
Advanced Admin controls
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Automations

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Email templates
Email templates
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Email scheduler
Meeting scheduler
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Meeting reminders
Meeting reminders
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Automatic responder
Automatic responder
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Assignment via rules
Assignment via rules
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SLA automation rules
SLA automation rules
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Email sequences
Email sequences
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Email campaigns & mail merge
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Load balancer
Load balancer
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Analytics

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Reporting window
Reporting window
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7-day
3-month
6-month
Conversation reports
Conversation reports
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User reports
User reports
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Productivity reports
Productivity reports
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Tags reports
Tags reports
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Business hours
Business hours
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Data export (csv)
Data export (csv)
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Integrations & API

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Gmail
Gmail
Gmail
Gmail
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Google Group Logo
Google Group
Google Group Logo
Google Groups
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Google Calendar Icon
Google Calendar
Google Calendar Icon
Google Calendar
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Google Meet Logo
Google Meet
Google Meet Logo
Google Meet
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Zoom
Zoom
Zoom
Zoom
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Loom Logo
Loom
Loom Logo
Loom
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Slack
Slack
Slack
Slack
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Trello
Trello
Trello
Trello
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Zapier
Zapier
Zapier
Zapier
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Gmelius icon
Gmelius API
Gmelius icon
Gmelius API
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G Suite logo
Google Workspace sync
G Suite logo
Google Workspace sync
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Mobile apps

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Android
Android
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iOS
iOS
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Support and training

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University learning
University learning
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Self-service support
Self-service support
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Email support
Email support
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Consolidated billing
Consolidated billing
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Priority support
Priority support
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In-app live support
In-app live support
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Zoom live support
Zoom live support
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Dedicated account manager
Dedicated account manager
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Uptime SLA
Uptime SLA
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Why they chose Gmelius vs. Gmelius

Why they chose Gmelius

Accelerate Email Response Time
****Star half*

After implementing Gmelius, our email response time went from 3 days to 30 minutes.

Read review
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Real Estate - Beth
Beth Adams
Beth Adams
eXp Realty
Gmelius helps me to share my work and connect my team!
****Star half*

I love sharing my inbox with my team, which allows us to coordinate our job better! This tool is super helpfull to use along with Gmail to keep the labels for each client in just one place.

Read review
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Homepage - Lina
Lina
Lina
Creative Project Manager
This tool is user friendly and streamlines communications.
****Star half*

Gmelius has allowed our team to keep our communications to our partners consistent and will enable us to assign emails to team members which we didn't have before.

Read review
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Homepage - Katie
Katie
Katie
Customer Success Engagement Representative

Why they chose Gmelius vs. Gmelius

Why they chose Gmelius

A must for teams sharing workload
****Star half*

We were looking for a more affordable option after Hiver raising their rates. Gmelius has proven to have just about all the options we were accustomed to using in Hiver. We are able to share workloads using the shared labels. This helps us handle things as a team and pick up where each other left off.

Read review
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Alternative Hiver - Christy J
Christy
Christy
Operations Manager
Excellent tool for workflows in a team environment
****Star half*

I've been a user of Hiver in the past in my organization until we recently switched to using Gmelius. Gmelius is unique and very simple to use and offers a bit more features over many competitors.

Read review
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Alternative Hiver - Michael
Michael
Michael
Small Business
Gmelius drives 20% YOY growth
****Star half*

Everyone on the team is connected via Gmelius. Having shared information across all departments is very useful, especially in our highly-technical and fast-paced environment.

Read review
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Damian
Damian
Damian
CEO

Connect your existing tools with our awesome integrations.

Master teamwork, not another tool. Gmelius connects your apps via a unique 2-way sync architecture, e.g., assign and reply to emails from Slack or synchronize a Gmail label with a Trello board.
GmeliusWe are the #1 collaboration platform for Gmail and Google Workspace. Read why alternatives lead to a less complete solution, not genuinely part of the Google ecosystem.
Data Security

One last reason to seek a

Gmelius

alternative...

Unlike
Gmelius
, Gmelius’ infrastructure has been designed to ensure the content of your conversations is not stored on external databases.

At a time where compliance with privacy regulations such as the GDPR and California Privacy Act (CCPA) become vital for your business, Gmelius offers an alternative to
Gmelius
by preventing any data dispersion, and the associated risks such dispersion implies for your customers.
GmeliusWe are the #1 collaboration platform for Gmail and Google Workspace. Read why alternatives lead to a less complete solution, not genuinely part of the Google ecosystem.
Shared Labels

One last reason to seek a

Gmelius

alternative...

Unlike Hiver, Gmelius allows you to share Gmail Labels with other team members. Hiver is great to fix issues with the management of group emails. However, email collaboration does not stop there. Gmelius offers a more complete alternative to Hiver by letting you share Gmail labels, so that your projects, clients, pipelines can be easily managed as a team.