Email does not have to be a black box. Get a detailed understanding at the team and individual level. Control email traffic and distribution, track response time, and measure your team's productivity over weeks and months.
Looking for actionable insights on a specific project or client? Measure team achievements inside any shared Gmail label or Shared Inbox, analyze conversation trends, identify barriers and distribute workforce accordingly.
Use real-time data to identify opportunities and optimize your company processes. Keep a tight hold on your team performance to adjust business workflows based on the team's busiest and most productive time.
Armed with Gmail analytics insights, you can easily implement smart automations to help your team hit their goals. Set SLAs to improve email response times, auto-assign email to specific teammates or in round-robin, and more.