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Discover the #1 alternative to Zendesk

Gmelius is the first help desk that lives in Gmail. Help desk tickets are nothing but emails. So, why would you want to leave your Gmail inbox to manage something that begins and ends as email?

Trusted by thousands of teams

Loved by 100,000+ professionals across the globe.


August 2019
"This Y Combinator company is the next big trend in tech."
Gmelius Reviews G2Crowd
"The most used collaboration tool in our office!"
Gmelius Reviews Chrome Webstore
"We found a match with the needs of our team."

Turn Gmail into a Help Desk

Gmelius lives in Gmail and G Suite. All the features offered by a classical helpdesk such as Zendesk are seamlessly integrated into your familiar Gmail inbox.

This means there’s a near-zero learning curve. Your agents and account managers are empowered on day one of installation!

Deliver exceptional customer service right from your inbox

Like Zendesk, Gmelius lets you manage generic email addresses such as [email protected] but also makes possible to share and convert any conversation into a support ticket.

Your team can assign emails or tickets to a specific agent, change the status, add tags, and @mention or add notes to the emails.

Collaborate as a Team in Gmail

Today, customer's support is more than managing and replying to tickets. Companies need to put in place processes that make possible to follow and monitor all interactions a customer has with different teams, e.g., Sales, Support, Success.

Get a clear and real-time view of all interactions from a single workspace: your inbox.

Your help desk has never been so intuitive, visual, and fun.

Thanks to Trello-like boards, your agents can manage tickets like tasks and get a visual representation of your support pipeline.

Gmelius pioneers a new approach to help desk by making the whole support pipeline more visual and intuitive.

Join the Gmelius era!
Unlike zendesk, Gmelius’ collaborative infrastructure has been designed and developed to ensure the content of your emails is not stored on external databases. Your emails continue to stay on Google’s servers and are never read by a human or a bot. At a time where the compliance with privacy regulations such as the GDPR and California Privacy Act (CCPA) become vital for your business, Gmelius prevents any data dispersion and the associated risks this dispersion implies for your customers.

Book your personalized demo today

Reach out to see how your team can manage projects and clients without leaving Gmail or Slack.

Simple pricing

A workspace for teams and companies of all sizes.

Free

The essentials to get your team up and running

0
per user per month
Forever free

Plus

The workspace for small teams who want more

9
per user per month

Growth

The best choice for fast growing teams

19
per user per month

Enterprise

The tier for organizations with bigger needs

49
per user per month
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