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Shared Inbox Features for the Retail Market

Address Retail Market Needs With Shared Inbox Features Right From Your Gmail Account

Empower your company inbox with shared inbox features designed to help teams manage retail market needs with ease. Manage group emails like support@ and info@ right from Gmail to resolve tasks efficiently while building a strong workflow for your retail team.
Address Retail Market Needs With Shared Inbox Features Right From Your Gmail Account

Shared inbox features for eCommerce support

Gmelius transforms your company inbox into a virtual workspace where team members can assign emails, add and share personal email notes for context, convert emails into tasks, and add them to shareable Kanban boards for better communication and collaboration. 

Address Retail Market Needs With Shared Inbox Features Right From Your Gmail Account

Deliver enterprise-grade customer support without leaving Gmail

Easily collaborate with your team while delivering quality customer support for your eCommerce business using Gmelius’ collaborative shared inbox right from Gmail. Emails can be assigned and delegated to appropriate team members to streamline response times and increase customer satisfaction. 

Address Retail Market Needs With Shared Inbox Features Right From Your Gmail Account

Enhance Shopify with Gmail

Improve your Shopify experience by responding to customer requests across multiple platforms using powerful integrations with Google Workspace, Slack, and Trello. Our Zapier integration allows you to receive an email digest of new Shopify orders through Gmail. You’ll never need to switch back and forth between multiple applications again. 

Address Retail Market Needs With Shared Inbox Features Right From Your Gmail Account

Create a transparent workflow so you never miss an opportunity

Respond to emails promptly and efficiently by sharing your entire mailbox or selected conversations with your team. 

Shared Gmail Labels help organize incoming emails by synchronizing conversations in real-time across your team. With every action your team makes, the status of a ticket changes to update the other members; everyone knows what has been “assigned” or "opened,” versus what is “pending” or “closed,'' creating transparency and accountability for your team. Our Kanban boards offer a visual overview of real-time actions with every customer support ticket, so you know every task you create is on a secure path to completion.

Address Retail Market Needs With Shared Inbox Features Right From Your Gmail Account

Put retail operations on autopilot with powerful workflow automation rules

Custom settings allow teams to create conditions using “if this - then-that” workflow automation rules to streamline daily processes and automate menial tasks without missing a beat. Send customized follow-ups, drip campaigns, and more by creating unique sequences to enhance productivity while staying connected to customers. Create and launch multi-stage email campaigns in minutes using personalized Gmail templates to reach potential prospects, or re-engage with lost ones. 

Top features for
Retail Market
teams
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Master teamwork, not another tool

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Gmelius connects
Retail Market
teams' daily tools with unique 2-way integrations.
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Connect your existing tools with our awesome integrations.

Master teamwork, not another tool. Gmelius connects your apps via a unique 2-way sync architecture, e.g., assign and reply to emails from Slack or synchronize a Gmail label with a Trello board.