Take your customer service delivery to the next level by leveraging the power of Gmelius. From shared inbox creation to seamless email management, discover how Gmelius can transform your Gmail experience.
Creating an email address office@ for your business on Google Workspace can be accomplished in three main ways: through a Google Group, as a Primary Account or as an Alias. Here's how you can do it:
Revamp Your Workflow Efficiency and Team Collaboration
If you're looking to enhance your Customer Service experience, especially in addressing customer queries and requests, creating a shared inbox on Gmail using Gmelius might just be the game-changer you need. Gmelius not only allows you to set up a shared inbox easily but also offers an array of features such as shared labels and shared email drafts for effective team collaboration. This means you can collectively work on customer emails as a team, thereby significantly boosting your workflow efficiency. And the best part? Gmelius fits perfectly into your Gmail interface, offering a seamless experience.
One of the significant barriers to high-quality customer service is inefficient email management. Seeing the office@ email address flooded with customer complaints, queries, and requests can be overwhelming. However, with Gmelius, you can adequately sort, categorize, and manage your emails, ensuring nothing falls through the cracks. Gmelius' email templates come extremely handy here, enabling quick and consistent communication with your customers. Moreover, for repetitive tasks, Gmelius offers automation capabilities. This means less manual effort and more focused customer engagement.
While Gmelius powerfully transforms your Customer Service department's functioning, it does so without creating a steep learning curve for the team. The clean and easy-to-use interface means that everyone can get on board and start benefiting from it from day one. From the office@ email address, customer requests to SLAs, every aspect of your customer service workflow can be managed seamlessly with Gmelius. Ready to equip your team with this tool? Explore a new way to holistic email management and sign up for a Gmelius trial today.