Great teamwork
is now possible in Gmail.
Give your teams real-time visibility on their workload, super-fast email processing capabilities and flawless collaboration without leaving Gmail.
Over 10,000 teams in operations, customer service and sales trust Gmelius to increase visibility and ownership right inside Gmail.
Low visibility on your company's workload, delays on critical responses, lack of clear ownership— sounds like your team?
Email is great for 1-to-1 communication.
It is terrible for collaborating.
Issue #1 Gmelius solves:When you have teammates signing into the same Google account to manage an email address 🙅
Password sharing is confusing, unsafe and not scalable. Convert any email into a Gmelius shared inbox and let your teammates manage this shared email from their own Gmail inbox.
Password sharing is confusing, unsafe and not scalable. Convert any email into a Gmelius shared inbox and let your teammates manage this shared email from their own Gmail inbox.
Issue #2 Gmelius solves:When your company uses a standalone help desk solution or Google Groups 🙈
Ticketing systems prevent cross-team collaboration and isolate your customer service teams. Gmelius turns Gmail into a helpdesk and lets your whole company de-silo customer interactions.
Ticketing systems prevent cross-team collaboration and isolate your customer service teams. Gmelius turns Gmail into a helpdesk and lets your whole company de-silo customer interactions.
Issue #3 Gmelius solves:When your teams discuss emails in Slack, your PM tool, ... 🤯
Emails are in the center of your operations. Stop copying/pasting them across different tools. Gmelius lets you discuss emails with the right stakeholders inside Gmail and offers 2-way integrations with your other tools.
Emails are in the center of your operations. Stop copying/pasting them across different tools. Gmelius lets you discuss emails with the right stakeholders inside Gmail and offers 2-way integrations with your other tools.
Issue #4 Gmelius solves:When emails are slipping through the cracks 🕵
Email forwards and BCC/CCs just add noise to already crowded inboxes. Gmelius automatically synchronizes email conversations, email drafts, Gmail labels and inboxes with the right teammates so you don't have to FWD or BCC/CC an email ever again.
Email forwards and BCC/CCs just add noise to already crowded inboxes. Gmelius automatically synchronizes email conversations, email drafts, Gmail labels and inboxes with the right teammates so you don't have to FWD or BCC/CC an email ever again.
You’ve spent too long risking client relationships, losing business opportunities, and dealing with clutter. It’s time to make a change.
Sharing passwords, constant app-switching, CCs and forwards can only go so far.
It's time to rethink your inbox.
Imagine a place, just one, where yousee every email your team receives and everything they’re working on...
... Now imagine if this place was Gmail.
Imagine Assigning emails to any teammate in one click and knowing who is responding to what — in real-time...
Imagine communicating with your team via quick notes — without leaving your inbox or resorting to endless threads...
Imagine replying to emails with pre-built templates, and switching on automatic responses for repetitive emails...
Imagine 100% accountability. 360° visibility.
Happier clients, teammates and suppliers.
2x
faster responses
to emails
to emails
80%
less time spent
distributing work
distributing work
16h
saved per teammate
every month
every month
Just a few of the changes you can expect within your company once Gmelius is part of your team's daily workflow. Results from our FY22 customer survey including 429 respondents.
That’s shared inboxes for you.The new, better way of doing email
Meet Gmelius, a shared inbox with everything you need for team collaboration.
Gmelius lives right in your inbox. You don’t have to set up a whole new ecosystem. Work where you’re comfortable: inside Gmail.
Gmelius does not store your emails anywhere - unlike other platforms. Your emails stay secure, in Gmail.
Gmelius integrates with your tech stack, and lets you automate workflows and turn Gmail into a collaborative workspace.
Get complete visibility on your team’s workload and clear ownership of tasks
Monitor and manage all your company's emails such as Billing, Support, Sales from any teammate's account.
Assign incoming emails to your teammates in 1-click or with simple @mentions.
Assign incoming emails to your teammates in 1-click or with simple @mentions.
Collaborate seamlessly across teams with connected workspaces
Don’t want to share a whole inbox with other departments or people in your organization? Share Gmail labels instead, and only share relevant emails.
Work together to craft more effective responses — with shared drafts.
Work together to craft more effective responses — with shared drafts.
Respond faster and more effectively to customers, vendors and colleagues
Automatically assign emails to teammates based on workload, use templates and automated responses for repetitive queries.
Set up and enforce SLA policies to ensure faster operations.
Set up and enforce SLA policies to ensure faster operations.
What our customers are saying.
Great communication tool!
Being able to chat and discuss emails with my team and coworkers has helped us be collaborative and efficient!
Eloïse
Sales
Could not work without it
We are now able to have greater visibility of the whole teams emails. Improving efficiency and providing a better service and response time to clients across the board.
Daniel
Customer Service
Gmelius is wonderful
Gmelius has been instrumental in helping our team become much more efficient. I don't want to think of a time before Gmelius.
Kourtney
Accounts Payable
Google Workspace's missing DNA block
Gmelius helped us improve in many areas, response time, delegating task and emails and so on.
Annah
Customer Support Team
Intuitive email sharing platform
The assignment of emails to other colleagues has been helpful and very easy to use. In addition, the ability to open and close emails makes it very clear to my team and me when an issue has been dealt with.
Mark
ITSM
Gmelius helps me to share my work and connect my team!
I love sharing my inbox with my team, which allows us to coordinate our job better! This tool is super helpfull to use along with Gmail to keep the labels for each client in just one place.
Lina
Creative Project Manager
Very Helpful
The joint email inbox is very helpful when collaborating. Especially if there are a lot of incoming emails Gmelius helps users sort the emails and assign them to the correct department.
Administrator in Marketing and Advertising
Mid-Market
This tool is user friendly and streamlines communications.
Gmelius has allowed our team to keep our communications to our partners consistent and will enable us to assign emails to team members which we didn't have before.
Katie
Customer Success Engagement Representative
I like the fact that so many features are built in to one app
Features are well thought-out and new ones are always being added. Somehow Gmelius does not feel cluttered or bloated though. It works the way I work.
Tim
CEO, Leading Lab Testing
I love this app, best app you can get for Gmail
Gmelius is seamless and looks like it was part of Gmail app itself. The UI is great and simple, automation settings once configured are awesome and make your life so much easier.
User in Apparel & Fashion
Enterprise
Great enhancement for our legal team's workflow
We were initially thinking of a separate solution like Zendesk, but were immediately fascinated when we learned about Gmelius. The biggest advantage is that we can work on our private Gmail accounts and shared Gmelius inbox simultaneously without any need to switch window, etc.
Teemu
Legal Councel
Enhanced team productivity and remote work
Our team has used Gmelius for close to two years and the features really enhance the productivity of our team. Collaborating with home-office staff is easy and efficient.
Jake
Founder & CEO
We use Gmelius to communicate internally
We use Gmelius to communicate internally and provide the best legal service possible. During the time that the application is being used by us there has been a noticeable improvement in communication and service.
Sidney
Partner
Gmelius creates efficiency
We were trying to solve for assigning the right work to the right people. We had a distribution list and as a result, many items were being missed. Using the Gmelius ticketing system has allowed our team to assign work to the right people and responding much more quickly to requests.
Administrator in Financial Services
Small-Business
It is a great tool for team collaboration
Helps us get a common picture on a project. It is really helpful especially when working in an organization and you have a lot of projects that you are working with, it helps organize them and allows all the teammates in an organization have access to the important data that everyone needs to be aware of.
Alma Grace
Small-Business
Exactly what we were looking for
It’s helped us handoff emails to appropriate team members without forwarding emails and create solid workflows to ensure we are getting back to clients efficiently and effectively.
Agency in Marketing & Advertising
Small Business
Gmelius is a game changer!
My favorite features: 1. The ability to tag colleagues in notes and share emails without needing to forward. This keeps all of our email threads neat and easy to follow and we all stay up to date with any replies...
Rebecca
Small Business
We're lucky to have found it!
We were looking for a way to collaborate on customer and client issues without a proliferation of email chains or people falling through the cracks and Gmelius does this really well.
Scott
Small Business
Get 2-way integrations with all your tools.
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