What is the difference between Gmelius and Help Scout?

Gmelius and Help Scout are email management tools for Gmail. Gmelius is a Gmail-native platform where AI agents and your team work together in real time to manage, prioritize, and reply to emails—turning Gmail into a collaborative, self-organizing workspace.

Does Gmelius offer an AI assistant for Gmail?

Yes. Gmelius provides AI features that help draft replies, triage messages, and streamline workflows in Gmail.

Can teams migrate from Help Scout to Gmelius?

Yes. Teams can move from Help Scout to Gmelius by mapping shared inboxes, labels, and workflows. Setup guides are available to preserve team processes.

Which tool is better for shared inboxes in Gmail?

Gmelius offers a more complete email collaboration software with shared inboxes, shared Gmail labels, shared drafts, collision detection, and granular sharing of email conversations. The better fit depends on team needs around AI assistance, automation depth, and integrations.

🥳 Migrate from Hiver to Gmelius by December 15, 2025 and get your first year with us for free!

To learn more about this offer and qualify, send a copy of your latest Hiver invoice to sales@gmelius.com

🥳 Migrate from Front to Gmelius by December 15, 2025 and get your first year with us for free!

To learn more about this offer and qualify, send a copy of your latest Front invoice to sales@gmelius.com

Try the Best Help Scout Alternative | Your Help Desk in Gmail

Alternatives

Help Scout

Help desk tickets are nothing but emails. So why would you leave Gmail to manage something that begins and ends as email? Try Gmelius today.

Help desk tickets are nothing but emails. So, why would you want to leave your Gmail inbox to manage something that begins and ends as email? Our pricing is as straightforward as our platform - you can try Gmelius for free and we don't limit the number of channels.

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