Turn Gmail into your Company’s Help Desk
Transform Gmail into your company's workspace.
Gmelius lives in Gmail, so your team no longer has to manage multiple tools. Easy to use shared inboxes, shared labels, shared project boards, email templates, email notes, and more - all within your Gmail inbox.
Clear delegation and accountability
No more missed opportunities from sales@ or ignored customers from support@.
Gmelius simplifies delegation and makes accountability clear. Incoming emails are easily assigned to team members with a ticketing widget; you can add tags, priority levels, and statuses.
Deliver excellent service and support with no mistakes
With Gmelius, your team members’ avatar will show when they are viewing the email.
And their ellipsis icon will actively-pulse when they are replying. No more embarrassing mistakes like colliding emails or double replies. With a near-zero learning curve, Gmelius makes it easy for your team to collaborate and deliver the best service.
Collaborate with your team to deliver the best
Gmelius features bridge the gap between your client interactions and your teams’ workflow.
Shared inboxes bring your communications together. Shared labels organize them. Email notes allow you to @mention your team members alongside each email for behind the scenes collaboration.
Automate your help desk process
Gmelius features allow your team to automate repetitive tasks.
Email templates, smart follow-ups, and “If this, Then that” workflow automation will save your team time and energy - freeing them up to close more deals and provide your customers a more personalized level of service.
Get clear visibility over your help desk
Gmelius boards give you a clear overview of your new help desk in Gmail. You can turn emails into tickets and add them to your shareable Trello-like project boards.
Your entire team can monitor and collaborate on each tickets’ progress through completion.
Experience a better way to work together.
Quickly installed and easy to use, Gmelius comes pre-configured and seamlessly integrates with the inbox you and your team know and love.
Automated Sequences automation
Easily send drip campaigns from Gmail, keep your leads engaged throughout long sales cycles and automate your company's workflows.
Send personalized emails to multiple prospects without the crazy price tag and the confusing process. Get click through rate and campaign performance reports.
Email Tracking Suite automation
How many times have you wondered what happened to an email after you sent it? Gmelius notifies you as soon as a message is opened or a link clicked.
Email Delegation collaboration
Delegate emails to any member of your team. You just have to select their name on your assignment drop-down list and the conversation automatically syncs into their inbox.
Shared Labels collaboration
Share Gmail labels and synchronize conversations in real-time across teammates and devices.
Shared Inbox collaboration
The clever way to manage email for groups; support@, sales@ or any other group alias right from Gmail.
Email Sharing collaboration
A single-click to share and a double-click to assign; you can collaborate with your team to easily manage emails.
Smart Follow-ups automation
Never again will you have to worry about losing track of a deal because you didn’t receive a reply. Gmelius allows you to create automatic follow-up reminders.
Recurring Emails automation
Schedule emails to be sent out automatically at the date and time of your choosing and for a set number of occurrences.
Email Templates automation
Compose repetitive messages in just a few seconds. You can even use custom variables to personalise your emails, and share + sync templates with your team.
Email Scheduling automation
Easily schedule emails to be sent at the date and time of your choosing and increase the likelihood that they will be opened, read, and answered.
Kanban Boards collaboration
Turn your inbox into a list of to-dos and track your progress. Gmelius Trello-like boards will help you and your team become more organized directly from your inbox.
Email Notes collaboration
Add context to any conversation by including private notes. Collaborate behind the scenes by sharing these notes with members of your team.
CRM Integration automation
Send a copy of all emails to a colleague/assistant or log all your messages into your favourite CRM.
Email Stamping security
Prevent email forgery and get a proof that your emails have been sent thanks to Gmelius unique Blockchain-powered architecture.
Trackers Detection security
As a Swiss company, we take privacy seriously. Gmelius protects your privacy by detecting and blocking email trackers.
Send & Label automation
Automatically categorize outgoing emails by adding a label of your choice as you hit the send button.