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Deliver Customer Support from Gmail

Empower your team to deliver excellent customer support without having to leave their inbox.

Trusted by thousands of teams

Loved by 100,000+ professionals across the globe.


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Turn Gmail into your company’s help desk

Easily manage your [email protected] email address with shared inboxes. Turn emails into tickets and assign them to team members in one click.

Collaborate with your team

Communicate behind the scenes with private email notes. No more external chat tools, or Cc’s and Forwards that clutter inboxes.

Put your support on auto-pilot

Automate your processes; from shareable email templates to drip sequences with smart follow-ups.

Deliver error-proof customer service

No more mistakes like duplicate and colliding emails or ignored customers. Your team members’ avatar will show when they are viewing a ticket. And their ellipsis icon will pulse in real-time as they are replying.

Create SLA rules to monitor team performance

Gmelius provides you with SLA reporting, giving you the base to measure your team’s performance.

Install Gmelius for the best helpdesk software inside Gmail

Empower your team to deliver excellent customer support without having to leave their inbox.

Get started for free, and get more with our premium software. View plans