Easily manage your [email protected] email address with shared inboxes. Turn emails into tickets and assign them to team members in one click.
Communicate behind the scenes with private email notes. No more external chat tools, or Cc’s and Forwards that clutter inboxes.
Automate your processes; from shareable email templates to drip sequences with smart follow-ups.
No more mistakes like duplicate and colliding emails or ignored customers. Your team members’ avatar will show when they are viewing a ticket. And their ellipsis icon will pulse in real-time as they are replying.
Gmelius provides you with SLA reporting, giving you the base to measure your team’s performance.