At Gmelius, we take your privacy extremely seriously. We believe you should always know what data we collect from you and how we use it, and that you should have meaningful control over both. We want to empower you to make the best decisions about the information that you share with us.
Who are we?
We're Gmelius Ltd, a Swiss registered company (CHE-411.148.873) whose mission is to research, develop and release products that transform your inbox into an advanced communication platform. Our headquarters are based in Geneva, Switzerland.
Our company's overriding policy is to collect as little user information as possible. Gmelius may retrieve and store your:
- Email address;
- Profile picture or Gravatar;
- Timezone and language;
- Gmail signatures and aliases;
- List of labels and calendars;
- Gmelius configuration and data (e.g., settings, subscription details, templates, notes, campaigns).
We only communicate with Google servers through the Gmail's API (OAuth). You can revoke access at any time. We store the subject and recipients of your tracked emails in order to notify you of opens and display related activities.
Once using our Services, we may communicate with you if you've provided us the means to do so. For example, we may send you promotional email offers, or email you about your use of the Services. Also, we may receive a confirmation thanks to a tracking pixel when you open an email from us. This confirmation and helps us make our communications with you more interesting and improve our services.
You have a choice about whether or not you wish to receive information from us. If you do not want to receive communications from us about our products and services, then you can select your choices by ticking the relevant boxes situated on your Account page.
You have a choice to access and export all your Gmelius data from the Gmelius dashboard. Personal information can be rectified at any time by contacting Gmelius support.
You have a choice to permanently delete all data associated with your Gmelius account by heading to your Account page.
We do not have any advertising on our site. Any of the information we collect from you may be used in one of the following ways:
- To personalize your experience, i.e, your information helps us to better respond to your individual needs;
- To improve our Services, i.e., we continually strive to improve our service based on the information and feedback we receive from you;
- To improve customer service, i.e., your information helps us to more effectively respond to your support needs.
Any data that we do have will never be shared except under the circumstances described below in Data Disclosure.
We do not sell or trade your personal information. We may transfer or share your personal information with trusted and GDPR-compliant third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
We protect your data throughout the data flows of the Gmelius product, from account creation and integration through Google's OAuth service, to encryption of data in transit to Gmelius servers (using browser-based TLS) and encryption of that data at rest (using AES-256), to a variety of administrative, physical, and technical safeguards designed to create a secure environment for our customers' data.
We're an official Google Cloud partner. All Gmelius applications include failover and backup instances and our infrastructure respects and maintains industry-standard security certifications, including ISO 27001, ISO 27017, ISO 27018, SOC 1, SOC 2, SOC 3, FedRAMP ATO and PCI DSS v3.2.
Third Party Analytics Services
Third Party Payment Services
Links to Other Web Sites
16 or Under
We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under‚ please get your parent/guardian's permission beforehand whenever you provide us with personal information.
This Agreement shall be governed in all respects by the substantive laws of Switzerland. Any controversy, claim, or dispute arising out of or relating to the Agreement shall be subject to the jurisdiction of the competent courts of the Canton of Geneva, the jurisdiction of the Swiss Federal Court being expressly reserved.