Great teamwork
is now possible in Gmail.
Trusted by over 10,000 teams daily. Become your team's hero, today.
10,000+ teams trust Gmelius for superior communication
with their customers, vendors, and employees.
We offer the leading shared inbox solution in the market and here is why.
Gmelius seamlessly integrates with your existing tools.
Gmelius lives right in your Gmail inbox, letting your teammates work in an ecosystem they are comfortable with. You save time and money on migration, administration, and training.
Our Email collaboration solution scales with your needs.
Our unique architecture supports on a daily basis small and large organizations. Our largest customers count 5,000+ active collaborative inboxes and 10s of thousands of users.
We enforce a strict Privacy by Design model.
Our headquarters are in Switzerland, Europe, and privacy has always been proactively integrated into our platform. Unlike other services, Gmelius never stores the content of your emails.
Email is great for 1-to-1 communication.
It is terrible for collaborating.
Password sharing is confusing, unsafe and not scalable. Convert any email into a Gmelius shared inbox and let your teammates manage this shared email from their own Gmail inbox.
Ticketing systems prevent cross-team collaboration and isolate your customer service teams. Gmelius turns Gmail into a helpdesk and lets your whole company de-silo customer interactions.
Emails are in the center of your operations. Stop copying/pasting them across different tools. Gmelius lets you discuss emails with the right stakeholders inside Gmail and offers 2-way integrations with your other tools.
Email forwards and BCC/CCs just add noise to already crowded inboxes. Gmelius automatically synchronizes email conversations, email drafts, Gmail labels and inboxes with the right teammates so you don't have to FWD or BCC/CC an email ever again.
Get full visibility on your team’s workload and clear ownership of tasks
Assign incoming emails to your teammates in 1-click or with simple @mentions.
Respond faster and more effectively to customers, vendors and colleagues
Set up and enforce SLA policies to ensure faster operations.
Visualize & streamline your processes with Kanban views
Convert emails into task cards, prioritize them, add sub-tasks and set due dates.
Measure and optimize your operations with a complete Analytics suite
View multiple report types with a single click, and get key performance indicators sent directly to your inbox every week or month.
Collaborate easily across teams with connected workspaces
Work together to craft more effective responses — with shared drafts.
Goodbye data silos.
Hello cross-app collaboration.
Explore our unique 2-way integrations and let your team save time without needless back and forth.
That’s shared inboxes for you.The new, better way of doing email
Frequently Asked Questions
What is a shared inbox?
A collaborative or shared inbox is an inbox that makes it possible for multiple people to receive, read, manage, and reply to conversations sent to a specific email address - usually generic email addresses such as info@, support@, sales@, help@, accounts@, or careers@.
Differently from Google Groups and Help Desks, a shared mailbox is accessible from the personal inboxes of its members. In the case of Gmelius, a shared inbox lives right inside the respective Gmail inboxes of your teammates.
How to create a shared inbox?
Just click the button below to book a quick session with our team to get you started. We'll detail your needs and current setup, help you create a shared inbox and onboard your team.
Can I have users from different domains part of my shared inboxes?
Yes, you can invite any user or company as long as they have Gmail or Google Workspace accounts. Furthermore, our Pro plan makes it possible to create specific groups if you need to segment users part of your subscription per client, department, ...
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