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Discover the #1 alternative to Hiver!

From Gmail shared labels to Trello-like project boards, Gmelius proves to be the best alternative to Hiver.

The choice is clear, especially for team’s looking to collaborate on client and project management directly from Gmail.

Here are the 5 reasons why Hiver users are making the switch to Gmelius.

#1 – Shared Labels

Organize emails and collaborate with your team

Shared labels, not offered by Hiver, are a key feature in Gmelius; they act as a bridge between incoming emails and your team’s internal workflows. 

Gmelius shared labels are smart. You can organize emails by client or project name, assign them to team members, and add them to your project boards in a few clicks.

And with our Slack integration you can link your Gmail shared label to a corresponding Slack channel.

#2 – Help Desk in Gmail

Easily manage group emails like [email protected] and [email protected]

Gmelius allows your team to deliver excellent customer service and support , help desk ticketing style, without leaving their inboxes. 

And with detailed activity metrics and SLA reports, managers are able to monitor and improve team progress.

#3 – Workflow Automation

Put your team on autopilot with automated sequences

With Gmelius sequences, you can automate your team’s workflow according to your instructions and your client’s interactions. 

With shareable “If this – Then that” flows you can bridge the gap between incoming communications and your team’s required actions.

For example, if one of your clients responds to an email, automatically add it to a specific shared label, send it to your chosen board, and assign it to a team member.

#4 – Project & Client Management

Monitor pipelines with Trello-like Kanban Boards

Gmelius equips your Gmail inbox with Trello-like boards, giving you clear visibility of your project and client pipelines.

Emails can be turned into task cards and added to your shareable boards. You can assign specific team members, add due-dates, reminders, priority levels, and more.

A very useful tool, in everyday use by extensive team of +30 users in different departments…

Thomas Lichtschlag, MacGregor

Ermias Giovanni
Ermias Giovanni Head of Marketing
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