Gmelius offers your company the best alternative to Hiver, empowering your teams to collaborate on client and project management – directly from Gmail or Slack.
Here are 5 reasons why ex-Hiver users are making the switch:
Gmelius offers the most efficient way to manage your inbox workloads as a team.
Shared Inboxes allow your team to tackle emails in a streamlined and transparent way.
What’s the difference between Gmelius and Hiver?
Gmelius turns each of your shared inboxes into kanban boards.
These visual representations of your inbox make it ultra-simple for you and your team to manage inbox activity.
Boards give you clear visibility; not only over your inbox conversations, but also the workflows and team responsibilities that begin with emails.
A quick scan over your board gives you a clear snapshot of your team’s workloads. Email assignments to your chosen teammates are done with a simple drag and drop. It’s never been easier to make accountability clear.
Shared labels can also have their own board view – and they take inbox organization to the next level. Name them by client or project and share them only with relevant team members.
Gmelius allows your team to deliver excellent customer service and support without the need of expensive help desk software.
Email assignments make delegation simple and clear. And with SLA reports and detailed activity metrics, managers get clear internal visibility into their team’s progress.
Gmelius allows you to put your repetitive workflows on autopilot.
Sequences can automate your outgoing communications in a smart way.
Use “If this – Then that” flows to move conversations through your team’s workflows.
For example, if one of your clients responds to an email, automatically add it to a specific shared label, send it to your chosen board, and assign it to a team member.
Speaking of boards – they’re also smart. Columns can be configured to auto-assign to your chosen teammates or auto-change statuses to Pending – making sure nothing gets missed.
Only Gmelius equips Gmail with Trello-like boards that can manage projects and clients directly from your inbox.
Emails can be turned into task cards and added to your shareable boards. You can assign specific team members, add due-dates, reminders, priority levels, and more.
Boards give you clear visibility, at every stage of your pipeline, from incoming emails to completed projects.
Start with a free trial of our Growth Plan which includes Workflow Automation and Sequences.
If you decide not to keep it, you’ll get downgraded to our free version – where you’ll maintain access to your suite of shareable features, including:
We absolutely love Gmelius and the team behind it – this platform literally doubled our team’s efforts by supercharging our emails! We knew we made the right choice just after seeing the impact of having it installed after one day…
Lucy Lau, Operations, VChain