The collaborative inbox made forGmail
We offer the leading shared & collaborative inbox solution in the market and here is why.
Gmelius seamlessly integrates with your existing tools.
Gmelius lives right in your Gmail inbox, letting your teammates work in an ecosystem they are comfortable with. You save time and money on migration, administration, and training.
Our Email collaboration solution scales with your needs.
Our unique architecture supports on a daily basis small and large organizations. Our largest customers count 5,000+ active collaborative inboxes and 10s of thousands of users.Read the French Red Cross story
We enforce a strict Privacy by Design model.
Our headquarters are in Switzerland, Europe, and privacy has always been proactively integrated into our platform. Unlike other services, Gmelius never stores the content of your emails.
Increase transparency and accountability with Google collaborative inboxes
Tired of bloated Google Groups, cluttered distribution lists, insecure password sharing, and endless Cc's? We feel you!
Gmelius makes email collaboration and organization clear. Assign emails to specific teammates, run internal conversations on the side of an email, and much more.
Deliver stellar customer service right from Gmail
Bring help desk functionalities inside Gmail by creating a team inbox built for Google Workspace. No need to migrate your data or learn another tool. Simply turn emails into actionable tickets, change their statuses, and add tags for additional context.
Automate your daily workflows
Stop all grunt work with smart automation rules. Automatically assign emails based on your team's workload and easily meet internal performance goals with SLA policies.
Let your team streamline their outreach with automatic email replies, meeting invites, customizable email templates, and more.
Visualize your workflows with Kanban boards in Gmail
Organize your Gmail shared inboxes with visual Kanban boards and distribute your team's workload by dragging and dropping conversations from one column to another. Convert emails into task cards, prioritize them, add sub-tasks and set due dates.
Analyze and improve team performance
Gain insights on email traffic and distribution with Gmail analytics for each collaborative inbox. Monitor the progress of every teammate, identify and resolve bottlenecks, and easily hit your company goals.
Collaborate on emails both in Gmail and Slack
Integrate your Google collaborative inbox with Slack to be notified of important emails and avoid app switching.
With our 2-way integration, you can easily add notes, assign teammates and even reply to emails from Slack. Let your team save time without needless back and forth.
Frequently Asked Questions
What is a collaborative inbox?
A collaborative or shared inbox is an inbox that makes it possible for multiple people to receive, read, manage, and reply to conversations sent to a specific email address - usually generic email addresses such as info@, support@, sales@, help@, accounts@, or careers@.
Differently from Google Groups and Help Desks, a shared mailbox is accessible from the personal inboxes of its members. In the case of Gmelius, a shared inbox lives right inside the respective Gmail inboxes of your teammates.
How to create a shared inbox?
Just click the button below to book a quick session with our team to get you started. We'll detail your needs and current setup, help you create a shared inbox and onboard your team.
Can I have users from different domains part of my shared inboxes?
Yes, you can invite any user or company as long as they have Gmail or Google Workspace accounts. Furthermore, our Pro plan makes it possible to create specific groups if you need to segment users part of your subscription per client, department, ...